Shipping policy

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive in between 7-10 business days after the shipment date, depending on the availability of the carrier provider and location. 

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

What are your shipping rates?

We have a fixed shipping rate of $5.99 USD to all destinations.  

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via [email protected] to request for such changes.

Can I deliver to another address, other than my card billing address?

Yes, it is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.